Orders & Returns
Should you change your mind, you can return your items to us, provided:
- Items must be returned within 14 days of delivery.
- Items must be unworn and unwashed.
- Grooming products, pierced jewelry or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons.
- Items must have all Palm Beach Boutique tags attached.
- Items must be returned at the customer’s expense.
- You must obtain proof of postage just in case your order is lost on its way back to Palm Beach Boutique. Failure to do so may result in us not being able to process your return.
- We reserve the right not to refund you if you return items to us outside the terms of our returns Policy.
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will receive the credit within a certain amount of days, depending on your card issuer's policies.
- The cost of the returns must be paid by the customer.
- If you receive a refund, the cost of return shipping will be deducted from your refund.